Frequently Asked Questions

  • Do you accept insurance?

    Each therapist operates independently. Some are in network with the following insurance carriers: Aetna, Independence BCBS, Cigna, Geisinger, Highmark, Magellan, Optum, Tricare Select, Tricare Reserve Select, Tricare for LIFE Beneficiaries, and UPMC.

  • How do I cancel or reschedule an appointment?

    Contact your therapist directly, they will reschedule the appointment with you.

  • What are your office hours?

    Each therapist has a different schedule, please visit their independent page for office hours

  • What are sessions like?

    The first appointment with a therapist is spent developing a trusting relationship with you. During this session you may want to identify what brought you to therapy and what you would like to work on together.

    Following sessions will help you develop ways to help you move forward.

  • What do I need to bring to my first appointment?

    If you have not already sent your therapist your insurance cards, just bring yourself and your insurance card.

  • Will I get a reminder for my Appointment

    You will get a reminder for your appointment through an automated system 24 hours before your appointment.

  • How do I pay for my appointment

    Each therapist accepts different forms of payment. Please see their independent page for more information

  • How are virtual appointments conducted?

    Each therapist uses the HIPPA compliant version of zoom. If you have more questions please click the tab at the footer of the website, connect virtually.